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filler@godaddy.com
Before you place an order you should read these Terms and Conditions in full. If you do not agree to any of these Terms and Conditions then we will not accept your order.
Visitors under the age of 16 should not register with this website or submit any information to us.
Images
We have taken great care in presenting the products on our website as accurately as possible. However, the images you see will depend on your monitor's display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise.
Acceptance of your Order
Shortly after you have placed an order with us by pressing the 'Pay button' an email will be sent to you acknowledging the details of your order. This email is not an order confirmation or order acceptance from F1 Girl.
Order acceptance and the completion of the contract between you and F1 Girl will take place when your order is dispatched, unless you have cancelled the order in accordance with the Order Cancellation instructions set out below. We will take pre-payment for your goods on submission of your order as our products are bespoke.
Non-acceptance of an order may be a result of one of the following:
Internet orders will be confirmed by email. Should you not receive confirmation within 2 business days, please contact sales@f1girl.co.uk
Order Cancellation
We start work on your order immediately, so no cancellation is allowed.
UK Delivery:
Delivery
Please allow 14 days for delivery of products you have purchased on the F1 Girl website. Time shall not be of the essence in relation to this contract.
Acceptance of delivery:
We will require you to take delivery of the goods ordered when tendered to you. If you fail to make alternative arrangements with the courier engaged to deliver the goods to you within 14 days after the first attempt to deliver goods to you has occurred, then we may, at our complete discretion, store and insure the goods ordered at your cost until delivery can take place or the goods can be returned at your cost to our custody.
In either event, we reserve the right, at our complete discretion, to set off any of these costs or any consequential costs reasonably incurred by ourselves as a first charge against any monies we have received from you in respect of the order. Such recovery of costs would be without prejudice to our rights otherwise under these Terms and Conditions.
Returns Policy
Customised, perishable or bespoke items cannot be returned unless faulty or your instructions have not been followed. Refunds will be made against the original form of tender. All underwear is non-returnable if worn.
For sales to businesses, goods may only be returned if faulty or incorrectly supplied.
Returns Instructions
Contact us for a returns form. Complete the Returns Form indicating whether you would like a refund or exchange. Package the merchandise to prevent damage, enclosing the Returns Form. Send the merchandise using registered post or other secure method of delivery, retaining the receipt until you have received credit for your return. Proof of posting is not proof of delivery.
Please note that the return costs are not pre-paid. Postage or other return costs will be the customer's responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods. In cases were we do refund return postage, we will only refund the cost of standard Royal Mail registered post. If you choose to use any enhanced return option, such as Special Delivery, this will be at your expense. Returns are sent at your risk.